At MCM Housing, we want to ensure that you understand all your rights and responsibilities as a tenant and that you have a positive experience while living in our homes.
We have a dedicated team that is here to assist you with any questions, concerns, or issues that may arise during your tenancy. We are committed to creating a supportive and inclusive environment where your rights as a tenant are respected, and where your well-being is prioritised. We value your tenancy and are here to help make your housing experience a positive one.
It's important to remember that when you moved in you agreed to follow certain rules, which are part of your rental agreement.
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Let us know if anything changes in your household or financial situation so we can review and adjust your rent accordingly.
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To make sure you can continue living in your home, we will take prompt action to avoid or reduce any unpaid rent.
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Property inspections ensure that your living environment is safe and that you're fulfilling your responsibilities as a tenant.
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If something breaks or stops working, it's important that you let us know so we can fix it.
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Determining whether you are liable to pay for repair expenses is done on a case-by-case basis.
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If your situation or needs change, you can request to transfer to a different community housing property.
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If you're a tenant and you want to make changes to your property, you’re welcome to discuss your plans with us.
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We understand that neighbours should be able to enjoy their activities without being negatively affected by our tenants or residents.
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If you continue to break the rules of your lease after you've been given warnings, we might need to have a serious discussion about ending your lease.
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Understanding legal rights and responsibilities empowers you to advocate for yourself and have a positive renting experience.
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If you have any questions or would like more information, please don't hesitate to reach out to us. We're here to support you throughout the tenancy process.