At MCM Housing, we want to ensure that you understand all your rights and responsibilities as a tenant and that you have a positive experience while living in our homes.
We have a dedicated team that is here to assist you with any questions, concerns, or issues that may arise during your tenancy. We are committed to creating a supportive and inclusive environment where your rights as a tenant are respected, and where your well-being is prioritised. We value your tenancy and are here to help make your housing experience a positive one.
It's important to remember that when you moved in you agreed to follow certain rules, which are part of your rental agreement.
Let us know if anything changes in your household or financial situation so we can review and adjust your rent accordingly.
To make sure you can continue living in your home, we will take prompt action to avoid or reduce any unpaid rent.
Property inspections ensure that your living environment is safe and that you're fulfilling your responsibilities as a tenant.
If something breaks or stops working, it's important that you let us know so we can fix it.
Determining whether you are liable to pay for repair expenses is done on a case-by-case basis.
If your situation or needs change, you can request to transfer to a different community housing property.
If you're a tenant and you want to make changes to your property, you’re welcome to discuss your plans with us.
We understand that neighbours should be able to enjoy their activities without being negatively affected by our tenants or residents.
If you continue to break the rules of your lease after you've been given warnings, we might need to have a serious discussion about ending your lease.
Understanding legal rights and responsibilities empowers you to advocate for yourself and have a positive renting experience.
If you have any questions or would like more information, please don't hesitate to reach out to us. We're here to support you throughout the tenancy process.