At MCM Housing we work together to support programs and services in ways that are predictable, transparent, and healing oriented. Our guidelines prioritise the dignity, well-being, connectedness, and freedom of individuals and communities.
If you're a tenant and you want to make changes to improve your property and make it more comfortable for yourself and those living there, you’re welcome to discuss your plans with us. We'll carefully consider your requests, keeping in mind the specific requirements of the state.
Please note that any costs associated with alterations to improve amenities will be your responsibility, as we are unable to cover those expenses. However, we understand that life circumstances can change, whether due to illness, injury, age, or disability, and that your current home may no longer meet your needs. Under the Disability Discrimination Act 1992, we have an obligation to provide 'reasonable adjustments' to support our tenants with disabilities. If you need minor modifications to your home related to your disability, we're happy to discuss the costs of making those changes with the support provider assigned to you.
The National Disability Insurance Scheme (NDIS) defines home modifications as “changes to the structure, layout or fittings of the participant’s home that are required to enable the participant to safely access and move around their home as a result of their disability”.
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We define a minor modification as one that does not require structural changes to a property. Each individual modification would usually cost $5,000 or less (including compliance, materials, installation & GST). Examples of minor modifications include:
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We define a major modification as one that requires structural changes to a property or where the cost is likely to exceed $5,000 (including compliance, materials, installation & GST).
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Before making any modifications, the leaseholder/primary tenant will need to get in touch with us and request a property modification request form. You can reach out to us through your assigned housing worker, and if you have a support worker, you can involve them too.
To help us decide whether to approve or decline your request, it's important you provide as much information as possible on the request form.
If you need minor modifications due to a disability, we’ll ask for an Occupational Therapist report. In some cases, we might also need additional supporting information like a medical certificate or a letter of recommendation from a healthcare professional or a regulatory body (for example, TAC).
Once you've submitted your application, we’ll get back to you within 21 days to let you know the result. If we decline your request, we’ll provide you with information on how to appeal the decision if you wish.
Making alterations/modifications to your home without talking to us and receiving written approval may be considered a breach under the Residential Tenancies Act 1997.
If this situation occurs, we’ll set up a meeting between you and your social worker to discuss possible solutions and outcomes.
If you have any questions or would like more information, please don't hesitate to reach out to us. We're here to support you throughout the tenancy process.