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Alterations and disability modifications

At MCM Housing we work together to support programs and services in ways that are predictable, transparent, and healing oriented. Our guidelines prioritise the dignity, well-being, connectedness, and freedom of individuals and communities.

If you're a tenant and you want to make changes to improve your property and make it more comfortable for yourself and those living there, you’re welcome to discuss your plans with us. We'll carefully consider your requests, keeping in mind the specific requirements of the state.

Please note that any costs associated with alterations to improve amenities will be your responsibility, as we are unable to cover those expenses. However, we understand that life circumstances can change, whether due to illness, injury, age, or disability, and that your current home may no longer meet your needs. Under the Disability Discrimination Act 1992, we have an obligation to provide 'reasonable adjustments' to support our tenants with disabilities. If you need minor modifications to your home related to your disability, we're happy to discuss the costs of making those changes with the support provider assigned to you.

What is a disability modification?

The National Disability Insurance Scheme (NDIS) defines home modifications as “changes to the structure, layout or fittings of the participant’s home that are required to enable the participant to safely access and move around their home as a result of their disability”.

Types of disability modifications

Minor disability modifications  Major disability modifications   

We define a minor modification as one that does not require structural changes to a property. Each individual modification would usually cost $5,000 or less (including compliance, materials, installation & GST). 

Examples of minor modifications include: 

  • Handheld shower set(s) 
  • Installing lever-style tap(s) 
  • Installing lever-style door handle(s) 
  • Rehanging a door(s) 
  • Grab rail(s) 
  • Water flow or temperature control  
  • Air conditioning

We define a major modification as one that requires structural changes to a property or where the cost is likely to exceed $5,000 (including compliance, materials, installation & GST). 

Examples of major modifications include:

  • Widening doorway(s) 
  • Installation of access ramps over two steps  
  • Modifying the kitchen, bathroom, or laundry 
  • Replacement of floor coverings 
  • Providing entrance and exit ramps and  
  • Installing a hoist(s) 


Getting approval for modifications

Before making any modifications, the leaseholder/primary tenant will need to get in touch with us and request a property modification request form. You can reach out to us through your assigned housing worker, and if you have a support worker, you can involve them too.

To help us decide whether to approve or decline your request, it's important you provide as much information as possible on the request form.

If you need minor modifications due to a disability, we’ll ask for an Occupational Therapist report. In some cases, we might also need additional supporting information like a medical certificate or a letter of recommendation from a healthcare professional or a regulatory body (for example, TAC).

Once you've submitted your application, we’ll get back to you within 21 days to let you know the result. If we decline your request, we’ll provide you with information on how to appeal the decision if you wish.

Unauthorised alterations and modifications

Making alterations/modifications to your home without talking to us and receiving written approval may be considered a breach under the Residential Tenancies Act 1997.

If this situation occurs, we’ll set up a meeting between you and your social worker to discuss possible solutions and outcomes.

Application process

Need help?

If you have any questions or would like more information, please don't hesitate to reach out to us. We're here to support you throughout the tenancy process.

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