We will always work with you to find solutions and support you in staying in your home. However, if the same behaviour keeps happening after you've been given warnings, or if you're struggling with rent payments without talking to your tenancy worker, we might need to have a serious discussion about ending your lease.
Please know that this is always our last option because our main goal is to keep you housed and supported.
If you are asked to leave, we will:
We will end tenant agreements in a way that follows the rules set out in the Residential Tenancies Act 1997 (RTA) and the Victorian Charter of Human Rights. We will also follow the eviction standards set by the Victorian Housing Registrar.
We believe in open communication and want to make sure you feel heard. Before issuing a Notice to Vacate, we’ll have a conversation with you to explain why it's happening. If you agree, we’ll also talk to your support worker, to make sure you receive the support services you need throughout the process.
Following this, we will:
Reasons you may be asked to leave include, but are not limited to:
If the deadline on the Notice to Vacate passes and you haven’t moved out, we’ll have a chat to you about your plans and ask if there’s any support you may need. If you’re not cooperating, we may ask the Victorian Civil Administrative Tribunal (VCAT) for permission to take back the property.
At MCM Housing, we truly care about the rights of our tenants and their households. When we make decisions, such as evictions, we always think about how it might impact your rights under the Human Rights Charter.
Our approach puts the tenant at the heart of everything we do. All decisions we make must meet the following criteria:
When our staff seeks approval for an eviction, we make sure they:
We want tenants to feel empowered and informed about their rights. That's why we:
We value your input and believe in giving you the tools to make informed decisions. If you have any concerns or disagree with our actions, we encourage you to explore the appeals process. It's important to us that you feel heard and have the opportunity for a fair review.
If you have any questions or would like more information, please don't hesitate to reach out to us. We're here to support you throughout the tenancy process.